Terms and Conditions
Last Updated: August 24, 2026
Welcome to Foster Farmstead Marketplace. These Terms and Conditions govern your use of our website, online store, and related services.
By accessing our website, placing an order, or using our services, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use our website or online store.
About Foster Farmstead Marketplace
Foster Farmstead Marketplace is a natural food grocery store located in Chillicothe, Ohio. We offer a variety of food, household, personal care, locally sourced, and specialty products through our physical store and online shopping experience.
Our website may direct customers to our Square-powered online store for purchasing products, arranging pickup, delivery, or shipping where available.
Online Orders
All orders are subject to product availability and acceptance by Foster Farmstead Marketplace.
We reserve the right to:
Limit quantities
Refuse or cancel an order
Correct pricing or product description errors
Substitute or remove unavailable items where appropriate
Cancel an order if we suspect fraud, misuse, or an error
If an order is canceled after payment has been processed, we will issue any applicable refund using the original payment method.
Product Availability
Because many of our products are fresh, seasonal, locally sourced, handmade, or produced in limited quantities, availability may change frequently.
Products shown online may become unavailable before inventory is updated. We cannot guarantee that every item displayed on our website or online store will be available at the time your order is prepared.
We may also limit the quantity of certain products that can be purchased.
Product Information
We make reasonable efforts to provide accurate product names, descriptions, images, prices, ingredients, weights, sizes, and other information.
However, product information may occasionally contain errors or may change without notice.
Product photos are provided for general reference. Packaging, appearance, size, color, or other characteristics may vary from the images shown online.
Pricing
Prices are shown in U.S. dollars unless otherwise stated.
Prices may change at any time without notice. The price charged will generally be the price displayed at the time your order is submitted, unless there is an obvious pricing or system error.
Applicable taxes, delivery fees, shipping charges, or other fees may be added during checkout.
Products Sold by Weight
Certain products, including meat, produce, bulk foods, or other grocery items, may be priced by weight.
The final weight of an item may vary from the estimated or displayed weight. As a result, the final price may differ from the amount originally estimated when placing your order.
Where applicable, your final charge may be adjusted based on the actual weight of the product provided.
Payments
Online payments are processed through Square or other payment services we may use.
By submitting payment information, you represent that you are authorized to use the payment method provided.
Foster Farmstead Marketplace does not directly store complete credit or debit card information submitted through Square’s payment systems.
Payment processing may also be subject to Square’s own terms, policies, and privacy practices.
Order Pickup
If you select in-store or curbside pickup, you are responsible for picking up your order during the designated pickup period or according to the instructions provided with your order.
Pickup times are estimates and may vary depending on order volume, product availability, and staffing.
Perishable items should be picked up promptly. Foster Farmstead Marketplace is not responsible for product quality or spoilage resulting from an order being left unclaimed beyond a reasonable pickup period.
Local Delivery
When local delivery is available, delivery times are estimates and are not guaranteed.
Customers are responsible for providing an accurate delivery address, contact information, and any necessary delivery instructions.
We are not responsible for delays or failed deliveries caused by incorrect information, inaccessible delivery locations, weather conditions, or circumstances outside our reasonable control.
Shipping
Certain products may be eligible for shipping while others may only be available for pickup or local delivery.
Shipping availability will be displayed during checkout when applicable.
Shipping times are estimates and may be affected by carriers, weather, holidays, or other circumstances outside our control.
Customers are responsible for providing a complete and accurate shipping address.
Returns and Refunds
Due to the nature of grocery, food, personal care, and perishable products, some items may not be eligible for return.
If you receive an incorrect, damaged, defective, or unsatisfactory product, please contact Foster Farmstead Marketplace as soon as possible so we can review the issue.
Refunds, replacements, or store credit may be offered at our discretion depending on the circumstances.
Products that have been opened, used, consumed, improperly stored, or damaged after purchase may not be eligible for a refund.
Any approved refund will generally be returned to the original payment method.
Perishable and Food Products
Customers are responsible for properly storing, refrigerating, freezing, preparing, and handling food products after receiving them.
Foster Farmstead Marketplace is not responsible for spoilage, contamination, or damage caused by improper handling or storage after a product has been picked up, delivered, or received.
Customers should follow appropriate food safety guidelines when handling raw meat, dairy products, produce, and other perishable foods.
Food Allergies and Dietary Information
We make reasonable efforts to provide accurate ingredient and product information when available.
However, products sold by Foster Farmstead Marketplace may contain or come into contact with common allergens, including but not limited to:
Milk
Eggs
Peanuts
Tree nuts
Wheat
Soy
Fish
Shellfish
Sesame
Some products may be produced or packaged by third-party manufacturers or local vendors in facilities that also process allergens.
Customers with severe allergies or dietary restrictions should carefully review product labels and manufacturer information before consuming any product.
If you have questions about a specific product, please contact us before purchasing.
Health and Wellness Information
Information provided on our website, product descriptions, social media, signage, or other materials regarding nutrition, ingredients, wellness, natural products, or healthy living is provided for general informational purposes only.
It is not intended to diagnose, treat, cure, or prevent any disease or medical condition and should not be considered medical advice.
Always consult a qualified healthcare professional regarding medical conditions, dietary changes, allergies, medications, or health concerns.
Handmade and Natural Products
Some products we sell may be handmade, small-batch, naturally derived, locally produced, or made using natural ingredients.
Natural variations in appearance, texture, scent, color, size, or consistency may occur and do not necessarily indicate a defect.
Customers should review ingredient information before using personal care or skincare products and discontinue use if irritation occurs.
Third-Party Products and Vendors
Foster Farmstead Marketplace sells products produced by a variety of farmers, artisans, manufacturers, and other third parties.
Unless specifically stated otherwise, Foster Farmstead Marketplace is not the manufacturer of these products.
Product claims, warranties, ingredient information, certifications, and other representations made by third-party manufacturers are the responsibility of those manufacturers.
Website Use
You agree to use our website and online store only for lawful purposes.
You may not:
Attempt to interfere with the operation or security of the website
Attempt to gain unauthorized access to accounts or systems
Use automated systems to scrape or copy website content without permission
Submit fraudulent orders or payment information
Misuse promotions, discounts, gift cards, or customer accounts
Use the website in a way that violates applicable law
We reserve the right to restrict or terminate access to our website or services when we reasonably believe misuse has occurred.
Intellectual Property
Unless otherwise stated, the content on the Foster Farmstead Marketplace website, including text, logos, branding, graphics, photographs, designs, and other materials, is owned by or licensed to Foster Farmstead Marketplace.
You may view and use this content for personal, non-commercial purposes.
You may not reproduce, distribute, modify, sell, publish, or commercially use our website content without prior written permission.
Third-Party Websites and Services
Our website may include links to or integrations with third-party services, including Square, delivery providers, social media platforms, payment processors, and other websites.
We are not responsible for the content, security, availability, or privacy practices of third-party websites or services.
Your use of those services may be subject to their own terms and policies.
Gift Cards and Promotions
Gift cards, discount codes, promotional offers, and special pricing may be subject to additional terms or restrictions.
Unless otherwise stated:
Promotions cannot be combined
Discounts have no cash value
Promotional offers may be changed or discontinued at any time
Promotional pricing applies only during the stated promotional period
Gift cards are subject to applicable law and any additional terms provided at the time of purchase.
Limitation of Liability
To the fullest extent permitted by law, Foster Farmstead Marketplace is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, online store, products, or services.
Nothing in these Terms and Conditions is intended to exclude or limit liability where doing so would be prohibited by applicable law.
Disclaimer of Warranties
Our website and online services are provided on an “as available” basis.
While we make reasonable efforts to provide accurate and reliable information and services, we do not guarantee that our website will always be available, uninterrupted, secure, or error-free.
To the extent permitted by law, products and services are provided without warranties other than those expressly provided by the manufacturer or required by law.
Indemnification
You agree to indemnify and hold harmless Foster Farmstead Marketplace and its owners, employees, and representatives from claims, losses, liabilities, or expenses resulting from your misuse of our website or services, violation of these Terms and Conditions, or violation of applicable law.
Privacy
Your use of our website and online store is also subject to our Privacy Policy.
Please review our Privacy Policy for information about how we collect, use, and protect personal information.
Changes to These Terms
We may update these Terms and Conditions periodically.
Changes will become effective when the revised Terms and Conditions are posted on this page. The “Last Updated” date at the top of the page will reflect the most recent revision.
Your continued use of our website or services after changes are posted constitutes acceptance of the revised terms.
Governing Law
These Terms and Conditions are governed by the laws of the State of Ohio, without regard to conflict-of-law principles.
Any dispute arising from these Terms and Conditions or your use of our website or services will be subject to applicable state and federal laws and courts with jurisdiction in Ohio.
Contact Us
If you have questions regarding these Terms and Conditions, please contact:
Foster Farmstead Marketplace
Chillicothe, Ohio
Website: fosterfarmsteadmarketplace.com
You may also contact us through the Contact page on our website.